Exhibitor FAQs

If you have booked to exhibit at P4H Symposium London, here are some of our frequently asked questions to help you find the answer or point you in the right direction.

Pre-Event

The pre-event checklist contains the following – upload your company logo and biography, confirm your company name as you would like it to appear on any printed materials, registering your stand staff and complete your Health and Safety form.  

You can update this information on the portal up to 4 weeks before the event date. 

You can change the main point of contact for your stand by emailing eventsupport@bipsolutions.co.uk Please include the event name and your company name in the email subject line.

You can view the floorplan here; you stand number will be listed on the exhibitor’s page.

Deliveries can be made from 07:00 on event day. The venue will not be able to accept any deliveries before then and anything that does arrive before this time will be sent away by the venue. If you are arranging a courier, please ensure you have arranged for larger items to be delivered directly to your stand with stand name and number clearly marked as venue staff cannot arrange for this. Please note that venue staff are unable to sign for deliveries.

To upgrade you stand you can contact your sales manager or email exhibitions@procure4health.co.uk

Please look back at the most recent email from eventsupport@bipsolutions.co.uk to find the portal link. If you are unable to access this, let us know via email – make sure to include the name of the event, and we will resend the portal link over to you.

Details of your stand package can be found in your contract; this may vary for different stands. A standard package includes.

Counter Top Package

  • 2 Chairs
  • 500 Watt power outlet

Show Ready Package

  • Back lit display wall
  • 2 Chairs
  • 500 Watt power outlet
 

Additional passes are subject to availabity and can be requested by emailing eventsupport@bipsolutions.com 

Details of exhibitor staff can be added on the ‘My Stand Details’ tab of the portal.

You can update your staff details on the ‘My Stand Details’ tab of the portal.

Event Day

Please find more information about parking here.

Exhibitor access time is from 07:00 on event day.

The event opens to delegates at 09:00 and runs until 17:00.

You can break down your stand from 16:00 on event day. You will not be permitted to break down your stand prior to this as it is against health and safety guidelines. All items must be removed off-site by 17:00 on event day. This includes all rubbish and panels and courier pick ups. Failure to take anything off site will result in a removal fee from the venue.

The organisers film throughout the day and have permission to do so. Individual exhibitors/sponsors do not have permission to film general shots of the event, however you can film your own stand or speaking session so long as no other areas of the event/delegates are included.

Please speak to staff onsite for details

Your exhibitor badge is in QR code form and will be emailed to you once you are registered via the portal. This can be scanned on arrival at registration to print your physical badge.

Post Event

We do not offer a delegate list, however post event you will be sent a list of those delegates who have opted in to be included in a post event list – this includes name, job title and organisation.  This will be sent by email within 48 hours of the event closing. However please note that you make use of the badge scanning app which collects details of any delegate you scan, and full contact information will be shared.

The lead app only shows a small detail of your scanned leads, to access full contact information for your lead, please download the leads from your portal.

Following the event, you will be able to view and download your leads in the Lead tab on the portal – this can be accessed by the main POC and exported to a excel spreadsheet.

For any badge scanned onsite and captured correctly within the lead management software on the event app, you will be sent full contact information.

All attendees must sign up to the T&Cs outlining what happens to their data if they are scanned onsite in order to register for any event.

Once you receive the data your organisation become the data controllers [we are not renting these details to you] – therefore your own policies would apply and you would be would be able to use the data how and for as long as those policies allow. All data must be treated in accordance with UK rules ie GDPR/PECR.

If you have any further queries, you can contact the team directly on eventsupport@bipsolutions.co.uk